Term Conditions
This
document is an electronic record under Information Technology Act, 2000 and
rules thereunder as applicable and the amended provisions pertaining to
electronic records in various statutes under applicable Indian laws. This
electronic record is generated by a computer system and does not require any
physical or digital signatures.
This
document is published and shall be construed in accordance with the provisions
of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules,
2011 that require publishing the rules and regulations, privacy policy and user
agreement for access or usage of www.blackbooksolution.in website.
User
Agreement
Your
use of www.blackbooksolutions.in and all the web-pages, hyper-links, tools and
services provided thereunder (hereinafter referred to as "the Website" which expression shall include any successor or
replacement website(s)) is governed by the following terms and conditions as
applicable to the Website ("User Agreement"). This User
Agreement shall come into effect upon each visit or usage of the Website, or
upon your registration, or upon you providing any information on the Website.
In this User Agreement, you are contracting with Tanu Creation., a company
incorporated under Companies Act, 2019 with its registered office at JAIPUR CITY ( RAJASTHAN ), India.
For
the purpose of the User Agreement, "Registered User",
"Visitor", and wherever the context may so require, "You"
shall mean any natural or legal person who has agreed to become a member of the
Website by providing Registration Data (as defined hereinafter) while
registering on the Website as a Registered User using the computer systems of
the Website, or who has used the Website without becoming a Registered User,
and, in both the cases, accepted this electronic version / electronic record of
the User Agreement. A Registered User is one who has allocated himself a unique
identification user name ("User ID"
and "Password") to become Registered User. The term and
expression "You" shall, unless the context otherwise requires,
include your legal heir, receivers, successors, liquidators and permitted
assigns.
As
a Registered User, this User Agreement shall be effective and binding upon your
'acceptance'. "Acceptance" shall mean your affirmative action in
clicking on the 'check box' and/or on the ‘continue’ button and/or or any
affirmative action as provided on the registration page or using or accessing
the Website through logging in by Your third party website user ID and
password, including that of www.facebook.com, websites owned by Yahoo Inc. or
its subsidiaries, Google Inc. or its subsidiaries, Twitter or any other social
media website as permitted on the Website or generally using the Website in any
manner, with or without using Your User ID and Password. If you do not agree or
are not willing to be bound by the terms and conditions of this User Agreement,
please do not click on the ‘check box’ or on the ‘continue’ button or any other
button and do not seek to obtain access to or otherwise use the Website.
Amendments
to the User Agreement
The
Platform may amend this User Agreement at any time by posting a revised version
on the Website. The revised version will be effective at the time Platform posts
it on the Website. You are advised to regularly check for any amendments or
updates to the terms and conditions contained in this User Agreement.
Important
Disclaimers:
The
following disclaimers are the key to determining any relationship between You and
the Platform for Your use of the Website and for Platform providing any
services on the Website.
· Platform and its
suppliers, affiliates and service providers provide the Website and services on
"as is" basis and without any warranty or condition, express, implied
or statutory and specifically disclaim any implied warranties of title,
merchantability, fitness for a particular purpose and non-infringement. You
expressly agree that your use of the Website is at your risk.
· The responsibility of the
correctness of the declarations displayed on the Platform in relation to the
products shall lie with You.
· The Platform, its
associates, affiliates and service providers and technology partners make no
representations or Warranties about the accuracy, reliability, completeness,
and/or timeliness of any content, or information/declarations provided by the
Merchants for their products pursuant to compliance under the Legal Metrology
(Packaged Commodities) Rules, 2011 (as amended) and the Legal Metrology Act,
2009, information, software, text, graphics, links or communications provided
on or through the use of the Website or that the operation of the Website will
be error free and/or uninterrupted.
· The Website is only a
venue where users may meet and interact with one another for their
transactions. Platform is not and cannot be a party to or control in any manner
any transaction between two users of the Website. Platform neither recommends
You to buy or sell any goods or services on the Website nor endorses any such
goods or services nor provides any guarantee, warranty or assurance with
respect to any goods or services made available on the Website. Further,
Platform does not guarantee, warranty or provide any assurance on the behaviour
of any user of the Website including any guarantee, warranty or assurance that
any user (whether buyer or seller) will complete any transaction or act in a
prudent manner. Save as otherwise provided in the clause titled
"Limitation of Liability", Your sole and exclusive remedy and
Platform's sole and exclusive responsibility and liability is to provide You
necessary information (subject to the Privacy Policy and applicable laws) for
You to deal with other users of the Website (including the sellers listed on
the Website) with respect to any dispute.
· Pursuant to the provisions
of the Foreign Exchange Management Act, 1999, and applicable laws, the Platform
may provide certain support services to facilitate the transactions between
users of the Websites and such independent services may include listing
management, warehousing services, logistics services, making available courier
services and making available certain gems and jewellery certification
services, and payment facilitation through nodal bank(s) under applicable laws.
You understand, agree and acknowledge that the Platform will engage independent
third party service providers to perform these services. The Platform may on
reasonable efforts basis procure ordinary industry standard warranties from
these third parties. You further understand, agree and acknowledge that the
Platform will not be held liable or responsible towards You or towards any
person claiming under or through You for any actions, commission, omission,
misconduct, fraud or negligence (whether in contract or tort or under public
policy) of these third parties unless such actions, commission, omission or
negligence of the third party is attributed to a direct cause of misconduct and
gross negligence of the Platform and in such an event the total aggregate
liability of the Platform shall be limited to the extent provided in the clause
titled "Limitation of Liability".
· You understand, agree and
acknowledge that Platform uses third party service providers to store and
process Your personal information and other information which You provide to
the Platform (as more specifically identified in the Privacy Policy) and such
third parties may store and process your personal information in a country or
state which may not have jurisdiction over You and / or such country or state
may not have any data protection or data privacy laws or such country's or
state's data protection or data privacy laws may not be as strong as the
country or state having jurisdiction over You or over the Platform. You agree
and understand that Platform provides no guarantee, warranty or assurance that
such third party service providers will protect Your personal information and
Platform shall not be liable for any actions, commission, omission, misconduct,
fraud or negligence (whether in contract or tort or under public policy) of
these third parties unless such actions, commission, omission or negligence of
the third party is attributed to a direct cause of misconduct and gross
negligence of Platform.
You agree that the aforesaid disclaimers shall be in addition to
any other disclaimers given in this User Agreement.
Electronic
Communications
When
You use the Website or send emails or other data, information or communication
to the Platform, You agree and understand that You are communicating with the
Website and Platform and all other Registered Users and Visitors through
electronic records which are legally identifiable and enforceable, and You
consent to receive communications via electronic records from the Website,
Platform and all other Registered Users and Visitors and as and when posted,
communicated or required.
Service
of Notice: The Registration Data and email ID or Your account details of the
third party website through which You register with the Website will be
construed as Your 'designated electronic address' and the Platform, Website,
other Registered Users, Visitors, third parties and law enforcement agencies
will communicate with You on your designated electronic address which will be
deemed adequate service of notice / electronic record.
By
impliedly or expressly accepting this User Agreement, You also accept and agree
to be bound by various policies of the Platform as provided from time to time
in various hyperlinks on the Website.
Membership
Eligibility
Use
of the Website is available only to persons who can form legally binding
contracts under Indian Contract Act, 1872 and any other applicable laws for
this purpose. Persons who are "incompetent to contract" within the
meaning of the Indian Contract Act, 1872 and any other applicable laws for this
purpose including minors, un- discharged insolvents etc. are not eligible to
use the Website. If you are a minor i.e. under the age of 18 years, you shall
not register as a member of the Website and shall not sell, purchase or bid for
any items on the Website. As a minor if you wish to purchase or sell an item on
the Website such purchase or sale may be made by your legal guardian or parents
who have registered as users of the Website. Platform reserves the right to
terminate your membership and refuse to provide you with access to the Website
if it is brought to Platform's notice or if it is discovered that you are under
the age of 18 years or are otherwise "incompetent to contract". If
you are registering as or on behalf of a business entity, you represent that
you are duly authorized by the business entity to accept this User Agreement
and you have the authority to bind that business entity to this User Agreement.
Membership
Benefits
As
a registered member of Black Book Solutions, your address, email-id, and other
delivery details become automatically saved in the "My Account"
section of the Website, accessible only to you. You can track all your orders
by logging in to the "My Account" section with the User ID and
Password set by you. You can save items you are interested in, using the
"My Wishlist" feature, for easy purchases. Further, if you choose to
opt for our e-mail updates, information regarding new additions to the Website
by various sellers, as well as promotional schemes, will be e-mailed to you at
regular intervals.
Your
Account and Registration Obligations
If
you use the Website as a Registered User, you are responsible for maintaining
the confidentiality of your User ID and Password. You are responsible for all
activities that occur under your User ID and Password. You agree, inter alia,
to provide true, accurate, current and complete information about yourself as
prompted by Website registration form or provided by You as a Visitor or user
of a third party site through which You access the Website. If you provide any
information that is untrue, inaccurate, not current or incomplete or Platform
has reasonable grounds to suspect that such information is untrue, inaccurate,
not current or incomplete, or not in accordance with the User Agreement,
Platform has the right to indefinitely suspend or terminate or block access of
your membership with the Website and refuse to provide you with access to the
Website.
You
hereby grant us a non-exclusive, worldwide, perpetual, irrevocable,
royalty-free, sub-licensable (through multiple tiers) right to exercise the
copyright, publicity, and database rights you have in Your information, in any
media or medium now known or developed, produced, invented or used in future,
with respect to Your information.
Fees
and Services
Membership
and browsing on the Website is free. As per the Foreign Exchange Management
(Transfer or Issue of Security by a Person Resident Outside India) Regulations,
2017 an “E-commerce marketplace may provide support services to sellers in
respect of warehousing, logistics, order fulfilment, call centre, payment
collection and other services.” Accordingly, the Platform through various third
party service providers engages in order fulfilment services for orders placed
on the Website and may charge a nominal fee for the same. All additional fees
that may be charged shall be visible for confirmation on the order checkout
page.
Taxes
You
are responsible for paying all fees (if any) associated with the use of the Website
and you agree to bear any and all applicable taxes, charges, cesses etc. levied
thereon.
Use
of the Website
You
understand and agree that Platform and the Website merely provide services to
its Registered Users and persons browsing / visiting the Website. All items
advertised / listed and the contents therein are advertised and listed by or on
behalf of Registered Users and are third party contents. The Website also
contains various third party user generated content and material. The Platform
neither originates nor initiates the transmission nor selects the sender and
receiver of the transmission nor selects nor modifies the information contained
in the transmission. Platform has no control over the third party user
generated contents.
You
agree, undertake and confirm that your use of the Website shall be strictly
governed by the following binding principles:
· You are solely responsible
for Your Information, and the Platform and the Website act only as a passive
conduit for your online distribution and publication of Your Information. You
shall not host, display, upload, modify, publish, transmit, update or share any
information or share/list(s) any information or item that:
· Belongs to another person
and to which you do not have any right to.
· Is grossly harmful,
harassing, blasphemous, defamatory, obscene, pornographic, paedophilic,
libellous, invasive of another's privacy, hateful, or racially, ethnically
objectionable, disparaging, relating or encouraging money laundering or gambling,
or otherwise unlawful in any manner whatever; or unlawfully threatening or
unlawfully harassing including but not
Limited
to "indecent representation of women" within the meaning of the
Indecent Representation of Women (Prohibition) Act, 1986.
· Harm minors in any way.
· Infringes any patent,
trademark, copyright or other proprietary rights or third party's trade secrets
or rights of publicity or privacy or shall not be fraudulent or involve the
sale of counterfeit or stolen items.
· Violates any law for the
time being in force.
· Deceives or misleads the
addressee/ users about the origin of such messages or
communicates any information which is grossly offensive or menacing in nature.
· Impersonates another
person.
· Contains software viruses
or any other computer code, files or programs designed to interrupt, destroy or
limit the functionality of any computer resource; or contains any Trojan
horses, worms, time bombs, cancelbots, easter eggs or other computer programming
routines that may damage, detrimentally interfere with, diminish value of,
surreptitiously intercept or expropriate any system, data or personal
information
· Threatens the unity,
integrity, defence, security or sovereignty of India, friendly relations with
foreign states, or public order or causes incitement to the commission of any
cognizable offence or prevents investigation of any offence or is insulting any
other nation.
· Is false, inaccurate or
misleading.
· You shall not, directly or
indirectly, offer, attempt to offer, trade or attempt to trade in any item, the
dealing of which is prohibited or restricted in any manner under the provisions
of any applicable law, rule, regulation or guideline for the time being in
force.
· You shall not create
liability for Platform or cause Platform to lose or disrupt (in whole or in
part) the services of our service providers or other suppliers.
· You shall not link
directly or indirectly to or include descriptions of items, goods or services
that are prohibited under the User Agreement or any other applicable law for
the time being in force including but not limited to the Drugs and Cosmetics
Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act,
1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended
time to time and rules there under.
Please
note that in accordance with the Information Technology (Intermediaries
guidelines) Rules 2011, in case of non-compliance with rules and regulations,
User Agreement and/or any policies contained or referred to herein for access
or usage of an intermediary computer resource, the intermediary has the right
to immediately terminate the access or usage rights of the users to the
computer resource of intermediary and remove non-compliant information. This
right is in addition to all other rights and remedies available to the Platform
against You either in this User Agreement or any policy contained herein, in
any applicable law or under torts.
You
shall at all times ensure full compliance with the applicable provisions of the
Information Technology Act, 2000 and rules there-under as applicable and as
amended from time to time and also all applicable laws, rules and regulations
and International laws (including without limitation all direct and indirect
tax laws and all local, entry or usage related tax laws) regarding your use of
our service and your listing, purchase, solicitation of offers to purchase, and
sale of items or services. You shall not engage in any transaction in an item
or service, which is prohibited by the provisions of any applicable law
including exchange control laws or regulations for the time being in force. In
particular you shall ensure that if any of your items listed on the Website
qualifies as an "Antiquity" or "Art treasure" as defined in
the Act ("Artwork"), you shall indicate that such Artwork is
"non-exportable" and sold subject to the provisions of the Arts and
Antiquities Act, and shall ensure that it is not delivered to any buyer at any
place outside India.
Platform
for Communication
The
Website is only a venue where users may meet and interact with one another for
their transactions. Platform is not and cannot be a party to or control in any
manner any transaction between two users of the Website.
All
commercial / contractual terms are offered by and agreed to between buyers and
sellers alone. The commercial / contractual terms include without limitation
price, shipping costs, payment methods, payment terms, date, period and mode of
delivery, warranties related to goods and services and after sales services
related to goods and services. Platform does not have any control or determines
or advises or in any way involves itself in the offering or acceptance of such
commercial / contractual terms between buyers and sellers. Without prejudice to
the foregoing, the Platform may provide certain transaction support services to
seller and buyers of the website as provided in various rules and policies on
the Website.
Platform
is not responsible for any non-performance or breach of any contract entered
into between users. Platform cannot and does not guarantee, warrant, assure or
ensure that the users will perform, undertake, consume or conclude any
transaction concluded on the Website. Platform shall not and is not required to
mediate or resolve any dispute or disagreement between users.
Platform
does not make any representation or warranty as to the attributes (such as
quality, worth, marketability, etc.) of the items or services proposed to be
sold or offered to be sold or purchased on the Website. In particular, Platform
does not implicitly or explicitly support or endorse the sale or purchase of
any items or services on the Website. Platform accepts no liability for any
errors or omissions, whether on behalf of itself or third parties.
Platform
does not make any representation or warranty as to the attributes (such as
legal title, creditworthiness, identity, etc.) of any of its users. You are
advised to independently verify the bona fides of any particular user that you
choose to deal with on the Website and use your best judgment in that behalf.
Platform
is only providing a platform or venue for communication and it is agreed that
the contract for sale of any of the products or services shall be a strictly
bipartite contract between the seller and the buyer. At no time shall any
right, title or interest over the items vest with Platform nor shall Platform
have any obligations or liabilities in respect of such contract, except for certain
transaction support services as provided in various rules and policies on the
Website.
Platform
is not responsible for unsatisfactory or delayed performance of services or
damages or delays as a result of items which are out of stock, back ordered or otherwise
unavailable. All items are offered only for a restricted time and only for the
available supply.
You
release and indemnify Platform and/or any of its shareholders, directors,
officers, personnel and representatives from any cost, damage, liability or
other consequence of any of the actions of Your on the Website and specifically
waive any claims that you may have in this behalf under any applicable law.
Platform
cannot control the information provided by other users which is made available
on the Website. You may find other user's information to be offensive, harmful,
inaccurate, or deceptive. Please use caution and practice safe trading when
using the Website.
The
function of the Platform is limited to providing access to a communication
system over which information made available by You is transmitted or
temporarily stored or hosted. The Platform observes due diligence while
discharging its duty as an intermediary under the Information Technology Act,
2000 and also observes such other guidelines as the Central Government may
prescribe in this behalf. The Platform does not:
· Initiate the transmission;
· Select the receiver of the
transmission; and
· Select or modify the
information contained in the transmission.
Therefore,
pursuant to the provisions of the Legal Metrology (Packaged Commodities)
Amendment Rules, 2017, the responsibility of the correctness of the
declarations displayed on the Platform in relation to the products shall lie
with you.
Privacy
The
Platform collects, stores, processes and use your information in accordance
with Platform Privacy Policy. By using the Website and/ or by providing your
information, you consent to the collection and use of the information you
disclose on the Website by Platform in accordance with the Privacy Policy.
Payment
Facility
Platform
may from time to time contract with third party payment service providers
including banks to open nodal bank accounts under applicable Indian laws, to
facilitate the payment between users i.e. buyers and sellers and for collection
of Platform Fees and other charges. These third party payment service providers
may include third party banking or credit card payment gateways, payment
aggregators, cash on delivery or demand draft / pay order on delivery service
providers, mobile payment service providers or through any facility as may be
authorized by the Reserve Bank of India for collection, refund and remittance,
as the case may be of payment or supporting the same in any manner.
Breach
Without
limiting other rights and remedies, Platform may limit your activity,
immediately remove your information or buys, or end your listing, warn other
users of your actions, immediately temporarily/indefinitely suspend or
terminate or block your membership, and/or refuse to provide you with access to
the Website in the event, but not limited to:
· If you breach the User
Agreement or any terms or policies of the Website.
· If your actions may cause
legal liability for you, other users or Platform.
Platform may at any time at its sole discretion reinstate suspended users.
Platform reserves the right to recover any amounts due and owing by you to
Platform and to take strict legal action including but not limited to a
referral to the appropriate police or other authorities for initiating criminal
or other proceedings against you.
Selling
You
must be legally able to sell the item(s) you list for sale on our Website. You
must ensure that the listed items do not infringe upon the intellectual
property, trade secret or other proprietary rights or rights of publicity or
privacy rights of third parties. Listings may only include text descriptions,
graphics and pictures that describe your item for sale. All listed items must
be listed in an appropriate category on the Website. All listed items must be
kept in stock for successful fulfilment of sales. The listing description of
the item must not be misleading and must describe actual condition of the
product. If the item description does not match the actual condition of the
item, you agree to refund any amounts that you may have received from the
buyer. You represent and confirm that you shall be the sole and exclusive legal
owner of all items, goods or products of any description that you wish to offer
for sale on the Website. You shall have absolute right, title and authority to
deal in and offer for sale such items, goods or products. From time to time,
you shall be responsible for providing information relating to the items or
services proposed to be sold by you. In this connection, you undertake that all
such information shall be accurate in all respects. You shall not exaggerate or
over-emphasize the attributes of such items or services so as to mislead other
users in any manner. You shall inform the Platform at the time of listing your
product and subsequent to the listing, of all the declarations as required
under the Legal Metrology (Packaged Commodities) Rules, 2011 (as amended) and
the Legal Metrology Act, 2009 to be displayed on the website and ensure that the
declarations on the package of the product are duly complied with and regularly
updated, as and when there is a change therein.
Limitation
of Liability
In
no event shall Platform or its affiliates and service providers be liable for
any indirect, incidental, special, incidental, consequential, punitive or
exemplary damages, including but not limited to, damages for loss of profits,
goodwill, use, data or other intangible losses arising out of or in connection
with the Website, its services or this agreement (however arising, including
negligence or under torts or under public policy).
In
addition to any limitation of liability and various disclaimers provided
elsewhere in this User Agreement, Platform's entire liability and Your sole and
exclusive remedy in any circumstance is limited to the following:
If
You are a seller on the Platform: an amount of Platform Fees, if any, paid by
You as seller on the Website to Platform for the transaction under dispute.
If
You are a buyer: the Platform's entire liability and your sole and exclusive
remedy in any circumstance is limited to exercise its reasonable efforts to
enable to You get the refund of the product price from the seller on the
Website.
Other
than the aforesaid, Platform shall have no liability to You.
Indemnity
You
shall fully indemnify, keep indemnified, defend and hold harmless Platform and
Platform's shareholders, subsidiaries, affiliates, third parties and their
respective shareholders, officers, directors, agents, and employees, from any
claim or demand, or actions including reasonable attorneys' fees, made by any
third party or penalty imposed due to or arising out of your breach of the User
Agreement or any rules and policies contained herein, or your violation of any
law, rules or regulations or the rights of a third party.
General
None
of the provisions of the User Agreement shall be deemed to constitute a
partnership or agency between You and Platform and You shall have no authority
to bind Platform in any manner whatsoever nor shall Platform have any authority
to bind you in any manner whatsoever. All the services provided by the Platform
shall be as independent contractor and on a principal-to-principal basis.
If
any clause of the User Agreement shall be deemed invalid, void or for any
reason unenforceable, such clause shall be deemed severable and shall not
affect the validity and enforceability of the remaining clauses of the User
Agreement.
This
Agreement sets forth the entire understanding and agreement between You and
Platform with respect to the subject matter hereof.
In
Platform's sole discretion, Platform may transfer its rights and obligations
under this Agreement, assign this Agreement or novate this Agreement without
your prior express consent. However, Platform on reasonable efforts basis and
if practicable may provide You with an advance intimation of any such
acts.
Grievance
Officer
In
accordance with Information Technology Act 2000 and rules made there under, the
Grievance Officer for the purpose of your personal sensitive information as
governed by the Platform Privacy Policy.
Other
Complaints
In
the event you have any complaints or concerns with respect to the website or
our services, please contact our Customer Support.
Governing
Law
This
User Agreement and all the rules and policies contained herein and any of your
usage of the Website and Your dealings with Platform shall be governed and
construed in accordance with the laws of India.
Arbitration
If
any dispute arises between You and the Platform during Your use of the Website
or Your dealing with the Platform in relation to any activity on the Website,
in connection with the validity, interpretation, implementation or alleged
breach of any provision of the User Agreement and all the rules and policies
contained herein, the dispute shall be referred to a sole arbitrator who shall
be an independent and neutral third party identified by Platform. The
Arbitration & Conciliation Act, 1996, shall govern the arbitration
proceedings. The arbitration proceedings shall be in the English language. The
place of arbitration shall be Jaipur, Rajasthan. Your obligations to pay the
Payment Fees shall not be suspended during the arbitration proceedings.
E
- COUPONS
The
Terms and Conditions laid down here shall be applicable on all the E- Coupons
used across the website and shall be read together with the existing Terms of
Use and other policies as stated on our website www.blackbooksolution.in
("Website/Platform") and as applicable from time to time
Any
offer (“E-Coupon”) contained in any electronic communication, or any
communication that may be displayed on the Website, can be made by sellers
registered on the Platform and/or by the Platform itself. The offers provided
to the customer by the sellers/platform can be availed by way of utilization of
E-Coupons.
Offer
under the E-Coupon maybe in the form of instant discounts and/or any other form
or manner as maybe agreed between the platform and the merchant
E-Coupons
are also not offered to, and shall not be used by, such Registered Users who
under any statutory obligations are prohibited to use E-Coupons. Each E-Coupon
is a privilege provided to Registered Users on the Platform and is not a right
or claim against Platform. Platform reserves the right to cancel an E-Coupon,
in case a Registered User is found to be in violation of the Terms of Use.
Registered
Users using the E-Coupons in any manner shall be deemed to have read,
understood and accepted these terms and conditions. The value of E-Coupons and
the mode of using E-Coupons will be specifically as mentioned in the electronic
communication sent to you or displayed on the Website.
E-Coupons
can be redeemed only on purchases made through the Website on those listings
that provide for the option of E-Coupon payments. E-Coupons shall be
invalidated in case of rejection of payment by Platform pursuant to the
Platform’s risk containment measures. E-Coupons cannot be used to buy any item
which is illegal or prohibited by the Terms of Use.
One
E-Coupon can be used only for one purchase irrespective of the value of such
purchase and the unutilized or underutilized value of the E-Coupon shall be
forfeited, and the User cannot claim any benefit or a substitute an E-Coupon in
lieu of the same. The purchase value of the item in excess of the value of the
E-Coupon shall be paid by the User along with using the E-Coupon.
An
E-Coupon carries no cash value and cannot be transferred, negotiated or sold
and cannot be redeemed against cash. E-Coupons cannot be combined with any
other coupons or any other offer or promotion.
The
Platform may offer various discounts / incentives to the customers on select
products for a select period, together with any discount that maybe offered by
the Merchants listed on the Platform.
It
is our endeavour to provide the best service to our customers and complete
transparency in our dealings.
Black
Book Solutions reserves the right, at its sole discretion, at any time to
levy/charge fees on the processing of the E-Coupons without prior intimation or
communication.
Black
Book Solutions reserves the right, at its sole discretion, at any time to
vary/change/extend/withdraw any E - Coupons and/or Black Book Solutions
Promotions and/or offers provided thereunder, without prior intimation or
communication.
Other
Terms & Conditions:
· You should be logged in as
a Registered User of Blackbooksolutions.in in order to use and avail the
benefits of the E - coupons which are mapped to your User ID. Orders without
logged-in status maybe cancelled.
· The offers/E-Coupons/Black
Book Solutions Promotions are valid only for genuine customers who have
received direct communication, in any form or manner, of such offer/E-Coupon/Black
Book Solutions Promotion. Black Book Solutions reserves the right to cancel any
orders placed by registered users using an E-Coupon, which is not directly
communicated to the customer in any form or manner.
· Black Book Solutions
reserves the right, at its sole discretion, to decide whether a customer is/was
eligible to use an E- Coupon or not for the order placed.
· An E- coupon can be used
by a customer only once.
· Offer will not be
applicable on certain items and Gift Cards.
· Black Book Solutions
reserves the right, at its sole discretion, to exclude certain items from the
Offers/E- Coupons/Black Book Solutions Promotions offer, without prior
intimation or communication.
· Black Book Solutions
reserves the right, at its sole discretion, to cancel any order where it
suspects the misuse of E - Coupons by using unlawful, unethical means,
incorrect user information/details, duplicate emails, mobile numbers or
addresses. The decision of Black Book Solutions will be final and binding in
this respect.
· Black Book Solutions reserves
the right, at its sole discretion, at any time to amend/change the terms and
conditions of any E - Coupons and/or Black Book Solutions Promotions and/or
offers provided thereunder.
· Any B2B orders under this
offer will be canceled. The decision of Black Book Solutions will be final and
binding in this respect.
Disclaimers
The
Platform is not responsible for any typographical error leading to an invalid
coupon. Platform does not guarantee that any one or more listings on the
Website or the desired listings of the Users would have E- Coupon as the
payment option. Platform is neither recommending you to purchase the specific
item which you intend to purchase or actually purchase using E-Coupons, nor is
the Platform is warranting or endorsing any product or services listed on the
Website, nor warranting or verifying or guaranteeing the performance or conduct
of any seller or of any third party. Platform shall not be liable for any lost
or stolen E-Coupons and E- Coupons once issued shall not be reissued. Platform
makes no representation or warranties of any kind regarding any product or
service provided by any third party in connection with any E-Coupon and shall
not be responsible for any costs, damages, accident, delay, injury, loss,
expense or inconvenience that may arise in connection with the use of
E-Coupons.
Limitation
of Liability
Under
no circumstances shall Platform’s liability exceed giving the User a
replacement E-Coupon of the same nature and of the same value. These terms and
conditions are subject to Indian laws and any dispute shall be subject to
jurisdiction of the courts in Jaipur, Rajasthan (India) only.
Blackbooksolutions.in
– Grievance Officer
This
page is published and shall be construed in accordance with the provisions of
Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules,
2011 ("IT Rules") that requires publishing the name of the Grievance
Officer and his/her contact details on the website, such that users or any victim
who suffers as a result of a violation of Rule 3 (outlined in our Privacy
Policy and Terms of Use) by any other person, can notify their complaints to
us.
Further,
as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or
respond to Your communication of violation of Rule 3, by any other person,
within 36 (thirty six) hours, and the complaints shall be redressed within 1
(one) month from the date of receipt of the complaint.
In
accordance with Information Technology Act, 2000 and rules made there under,
the name and the contact details of the Grievance Officer are provided:
Gang
Bux Joshi Ka Rasta, Surajpole Bazar, Jaipur, Rajasthan, 302003
Phone
No. +91 7737065449
Email
id- blackbooksolution@gmail.com
However,
for any product or services related complaint or query, please contact us on
support@blackbooksolutions.in or register your query/complaint at the contact
us page on the website.